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Toyota Forum: Hiace Recall
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  #1  
Old 03-17-2017, 07:25 AM
Alchemist Alchemist is offline
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Default Hiace Recall

Hi. I'm new to this forum.

In 2011 I bought a new Hiace with camper conversion and have had no problems at all - it has only done 33000 km and drives like a dream.

I have just received a recall letter as per below (taken from the Toyota Australia website).

Toyota Australia has initiated a recall of approximately 12,000 HiAce vehicles built between December 2009 and March 2012.

On the involved vehicles, shifting the gear lever from P-R-N-D-2-L moves a manual valve inside the automatic transmission to engage the intended gear position. Due to a lack of strength in the manual valve lever pivot connection, the intended gear shift position may not match the vehicle behaviour, i.e. unable to shift out of P or unable to shift out of a drive position (R-D-2-L).

A letter will then be sent to all impacted owners once parts arrive requesting that they make an appointment at their preferred Toyota dealer.

For all involved vehicles, Toyota Dealers will replace the manual valve lever used for the control of gear selection in the automatic transmission with a new one at no cost to guests.

The repair will take approximately 4 hours and will be carried out free of charge.

There have been no reported cases in Australia as a result of this condition.


[/I]My concern is that a perfectly good transmission will be meddled with by a service technician who has little knowledge of working on transmissions (after all they rarely go wrong) and it may result in more harm than good. Does anyone know where the manual valve lever to be replaced is located? If it is a 4 hour job I would have thought it is not a simple replacement. I'm wondering whether to get it done at this stage given that there are no reported cases in Australia. Any thoughts and advice would be much appreciated.

Thanks
Al
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Old 03-17-2017, 01:22 PM
BoroKeef BoroKeef is offline
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Default

Personally I would get it done. If you don't get it done then it fails later on they may not offer the repair for free as you were given an opportunity to get it done now.
Not really insightful advice, but if it were me I would have no reservations in getting it done - also if something did go wrong afterwards (which is doubtful) they would have to repair any issues that arise from the work, at no cost to you.
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Old 03-17-2017, 10:07 PM
Alchemist Alchemist is offline
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Thanks for the advice. Maybe I'll find out how long the recall offer is valid for.
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Old 04-11-2018, 01:36 PM
HiAceTruck HiAceTruck is offline
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To me, it sounds like it’s an issue with the shift lever NOT the valve inside the transmission. So I don’t think you should worry about them touching your tranny.
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